Privacy Policy

At Phillips Sutton, we are dedicated to maintaining the trust and confidence of our clients, fellow agents, and website visitors. It’s important to us that you understand Phillips Sutton’s commitment to never engage in the sale, rental, or trade of email lists for marketing purposes. We strictly utilize our marketing list for legitimate business purposes. In this Privacy Policy, we provide comprehensive details regarding the collection, usage, limited conditions of disclosure, and the security measures applied to your personal information.

If you have any inquiries about this policy or our privacy practices, please contact us at ssutton@phillipssutton.co.uk.

WHO WE ARE?

Phillips Sutton is a UK-based firm of Chartered Surveyors and Commercial Property consultants specialising in agency, investment, and development advice within the commercial property sector.

What Type Of Data Do We Collect?

The personal information we gather from you may encompass your name, email address, physical address, telephone numbers, social media handles, job title or description, website browsing behaviour, and property preferences.

Mailing lists

When we electronically disseminate marketing material or newsletters, we often engage a third-party provider, Campaign Monitor, to deliver these emails. We collect statistics concerning email openings and clicks through industry-standard technologies to enhance our newsletter quality. Campaign Monitor fully complies with GDPR regulations. For more information, please review their privacy notice at https://www.campaignmonitor.com/trust/

You can opt out of our general mailings by clicking the unsubscribe link at the bottom of each marketing email we send.

Third Parties

We do not sell or lease your information to third parties.

We do not share your information with third parties for marketing purposes.

We may share your information with our third-party service providers, agents, subcontractors, and affiliated organisations to complete tasks and provide services on our behalf (e.g., sending investment sales brochures via email or post). When using third-party service providers, we disclose only the necessary personal information to deliver the service, and we establish contracts requiring them to maintain the security of your information and refrain from using it for their own direct marketing purposes. We would only divulge your information to a third party outside of these conditions if legally mandated, such as to comply with a legal obligation, enforce our terms of use, or protect the rights, property, or safety of our clients. However, we take measures to safeguard your privacy rights.

Anti-money Laundering

To adhere to Anti-Money Laundering regulations, we are obligated to verify your identity by obtaining evidence. This may include a copy of your passport or other identification documents. We retain this information for the duration of negotiations and for 7 years after completing the transaction.

HOW IS YOUR INFORMATION USED?

We may use your information to:

  • Send you information regarding property sales
  • Provide property market research and thought leadership emails
  • Offer information about Franck-Steier Price, including our latest deals and team updates.

ACCESS TO YOUR PERSONAL INFORMATION

We prioritise the accuracy of your information. You have the right to view, amend, or delete the personal information we possess. If your email address changes, or if any information we hold is inaccurate or outdated, please email your request to:

ssutton@phillipssutton.co.uk

Alternatively you can write to us at:

14 Francis Street

Leicester

LE2 2BD

You also have the right to request the information we hold about you. Please use the provided contact details to do so.

CHANGES TO THIS PRIVACY NOTICE

We routinely review this Policy. The last update occurred in October 2023.

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